Privacy Policy

1. Introduction

Future Investments Gate (FIG) Ltd ("FIG TRAINING", "us", "we", "our") is committed to protecting and respecting your data privacy. We want you to know how we use and protect your personal information. This includes informing you of your rights regarding our personal information.

This Privacy Policy describes how we may use, process and store your data. Personal data is any information that can be used to identify or be reasonably associated with a specific person.

We need your data to deliver contractual/legal obligations you may have with us or our business partners or to allow us to provide you with our services. In other cases, we will collect that information from you with your permission and consent.

Where FIG TRAINING provides services to you on its behalf (such as when you use our websites or purchase an examination from us), FIG TRAINING is the "Controller" for all the personal data collected.

Where FIG TRAINING is issuing an SFIA digital badge via the Credly platform on behalf of an SFIA Licensed Assessment Partner, FIG TRAINING is the "Processor" for the digital administration, and the Licensed Partner responsible for your assessment and certification is the "Controller".

 

2. Laws and Regulations

The laws that govern personal data in the UK are:

• the Data Protection Act 2018 and

• the United Kingdom General Data Protection Regulation (UK GDPR)

• The REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data (General Data Protection Regulation) (EU GDPR).

The independent authority that upholds information rights in the public interest in the United Kingdom is the Information Commissioner's Office ("ICO"). Further information can be found at https://ico.org.uk.

Our registration details with the ICO are as follows:-

• Future Investments Gate (FIG) Ltd                ZB120561             

Please note these regulations apply to all Fig Training and everyone we do business with who has access to personal information through Fig Training. These regulations are not restricted to UK citizens.

 

3. Company Details

This is Fig Training registered address, company number and contact information:

Fig Training

The Old Bank

257 New Church Road

Hove

BN3 4EL

East Sussex

Email: admin@figcollege.co.uk  

Phone: +44 (0) 1273568818

If you have questions, comments, or complaints about this Privacy Policy, please contact us using the details above.

 

4. Personal information we may collect from you

FIG TRAINING may collect information from you because we have a legal reason (allowed by law or under contract) to collect the data, or because you have consented for us to do so for a specific purpose, or we have a legitimate interest.

Information you give us

You may give us information about you with your consent or as required for you to use our services, for example:

• Information you provide to create an account with us

• The forms, emails, and other communications you send us or otherwise contribute, such as support inquiries or posts to our message boards or forums. Please be aware that information on public parts of our websites and online platforms is available to others.

• Your marketing preferences

• Information you share with us in connection with surveys or promotions

• Information you share with us by applying for a job at FIG TRAINING

• Information you submit to us at a conference, exhibition or online event

This information may be personal, financial, educational, or related to your employment history.

Sometimes, we require you to provide us with information for legal reasons, such as to enter into a contract with us, when buying exams, assessments or other goods or services from us, or when you are applying for a job at FIG TRAINING.

If you are a trainer, facilitator or invigilator accredited or approved by FIG TRAINING, the Trainer, Facilitator, Invigilator Data Protection Statement outlining the processing of your data is available on the FIG TRAINING Network and/or via your sponsoring ATO.

Information obtained from other sources

If you purchase a FIG TRAINING exam from one of our business partners or training providers, they may provide us with certain personal information about you (such as your name and email address) to allow us to provide services to you. The privacy policy of the applicable business partner/training provider will control how they use your information and share this information with us. Please make sure you are comfortable with their privacy terms by reviewing their privacy policy.

If you have earned a SFIA digital badge through one of our Licensed Partners, they may provide us with certain personal information (such as your name and email address) to allow us to deliver the services to you.

Information obtained from your use of our services

When you use our services, we collect information about your activity on and interaction with our websites and/or online platforms, such as your IP address, your device and browser type, your preferences, the web page you visited prior to coming to our website and/or online platform, and information about how you interact with our websites and/or online platforms.

Some of this information is collected automatically using cookies and similar technologies when you use our services. You can read more about our use of cookies in Section 5 below.

Websites and Online Platforms usage information

We use a third-party service, Google Analytics, to collect standard website performance information.  This information is processed in a way that it does not identify individuals. Our web server collects web usage information from other sources, including search engines, internet service providers, page tagging techniques including JavaScript, and cookies. We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

If you visit one of our websites or use one of our online platforms, we may automatically collect information about you, for example:

• IP addresses

• Information about the technology you use to connect to our website and/or online platform

• What parts of our website or online platform do you click on, and how long do you look at our website or online platform?

As well as the information that you provide, we receive and store a range of website and online platform usage information whenever you use one of our websites or online platforms. If we want to collect personal information, we will be clear and specific about why we require this information and ask you to opt in.

We use this to:

• assess the effectiveness of marketing campaigns

• develop and deliver services and information that better meet your needs

• Inform you of events, services, and products that we believe to be relevant to you, where you have consented to be contacted for such purposes.

 

Cookies

This website may use cookies. By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What are Cookies?

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Software on your device, eg a web browser, stores the cookies and sends them back to the website the next time you visit. Cookies allow our website to recognise your device and preferences, and provide information to the owners of sites which can be used to improve your online experience.

There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

 

Cookies on our website

Fig training MAY use the following cookies on this website, for the following purposes:

 

User session cookie

We may use a session cookie so that we can remember what is in your shopping basket and remember where you are in the order process.

 

Analytical/Performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. This helps us to understand how visitors use and interact with our website, which informs improvements to best meet our visitors' needs by, eg making the most popular features the easiest to find and access or ensuring that our site works properly on the devices that our visitors most frequently use. Our analytics cookies may also collect information about your browser type and settings, device type and settings, operating system and mobile network. A unique ID is granted for your access - this information is used to distinguish you from other visitors to our site, but it cannot be used to identify you as a named individual.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Such Cookies will only be put in operation and obtained if you consent to our Cookie policy.

 

Refusing cookies

Most browsers allow you to refuse cookies.

• In Google Chrome. you can adjust the cookies settings by clicking the Menu > settings > Show advanced settings > In the "Privacy" section, click Content settings > Use the "Cookies" section to change your settings.

• In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. 

• In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies may have a negative impact upon the usability of our website.

If you have any queries concerning our use of your personal information, please email admin@figcollege.co.uk. Please also visit our Privacy Policy, which explains how we collect your personal information, what we do with it and your rights in respect of it.